Privacy Policy

Last updated 3/17/2025

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or fill out a form from peaksendai.com (the "Site"). This Privacy Policy applies solely to information collected through the Site.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, approximate geographic location, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

– "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies may also store preferences and help measure marketing campaign performance. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– "Web beacons," "tags," "pixels," and similar technologies are electronic files used to record information about how you browse the Site and interact with content or advertisements. These technologies may be provided by third parties including Meta (Facebook), Google, and other analytics providers.

– "Mouse movements," click tracking, session analytics, and similar behavioral tracking tools may be used to understand how visitors interact with the Site and which sections of the Site receive the most engagement.

Additionally, when you make a form request or attempt to fill out a form or request a plan recommendation through the Site, we collect certain information from you, including your name, zip code, doctors, prescriptions, current health plan, plan preferences, email address, phone number, and any additional information you voluntarily submit through our forms. We refer to this information as "Client Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Client Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Client Information that we collect generally to fulfill requests placed through the Site, including recommending plans, assisting with plan enrollment when requested by you, and responding to inquiries.

Additionally, we use this Client Information to:

Communicate with you;
Provide requested information about our products or services;
Screen requests for potential risk or fraud;
Conduct research regarding visitor behavior and service usage; and
Provide marketing communications when consistent with the preferences you have shared with us.

We use Device Information to help screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize the Site. This includes generating analytics regarding how visitors browse and interact with the Site and assessing the effectiveness of marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third-party service providers that assist us in operating the Site and providing services to users. These providers may process information on our behalf for analytics, advertising, hosting, form processing, security, and operational purposes.

For example, we may use analytics tools such as Google Analytics or PostHog to help us understand how visitors interact with the Site. These services may collect Device Information such as page views, referral sources, usage data, and interaction behavior.

We may also use advertising and marketing technologies provided by companies such as Meta (Facebook) and Google. These technologies may use cookies, pixels, or similar tracking technologies to help measure advertising effectiveness, understand user interactions with advertisements, and deliver more relevant advertising.

The Site may also utilize third-party software providers, hosting services, WordPress plugins, form tools, marketing automation systems, and other integrations that help operate the Site. These providers may process Personal Information as necessary to provide their services.

We may also share Personal Information with insurance companies or related service providers when you submit a request for plan information or submit an enrollment application through the Site. These third parties operate under their own privacy policies and data protection practices.

Finally, we may share Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or court orders, or protect our legal rights.

BEHAVIOURAL ADVERTISING

As described above, we may use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Advertising technologies may include cookies, tracking pixels, or similar technologies used by advertising networks.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following links:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you submit a request through the Site, we retain your Client Information for our records for a period of at least 10 years in accordance with applicable Medicare regulations and industry requirements. Unless and until you request that we delete this information, it may remain on record.

We may also retain certain information for analytics, operational, security, and legal compliance purposes even if you discontinue using our services, unless deletion is requested and we are not legally required to retain the data.

We do not sell your Personal Information to third parties for commercial purposes. However, in the event of a sale, merger, consolidation, liquidation, reorganization, or acquisition of our company, Personal Information may be transferred as part of the business assets and would remain subject to the commitments described in this Privacy Policy.

MINORS

The Site is not intended for individuals under the age of 18.

SECURITY BREACH

In the event of a data breach involving Personal Information under our control, we will take commercially reasonable steps to investigate the incident and notify affected individuals when required by applicable law.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be reflected by updating the "Last updated" date at the top of this Privacy Policy.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: hello@peaksendai.com

PeakSend AI LLC
7533 S CENTER VIEW CT, STE R
West Jordan, UT 84084
United States